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How to view and/or edit the status of your users (New, Guest, Active, Inactive)?

Updated over 2 months ago

There are 5 display statuses for your users displayed from the Users tab

  • New users are users who have been created but not yet invited.

  • Guest is a user who has been invited. NB: for a user with a professional email address this corresponds to an invitation sent but not yet accepted. For a user with a number number, this corresponds to a generation of a temporary password that has not yet been used.

  • Active users are users who have logged in at least once.

  • Inactive is a disabled user.


⚠️ Sometimes the status remains "invited" despite one or more connections. The most common case is that the user has logged in by forgetting his password. This gives them access to their account, but they are not considered logged in, so their status remains "invited". The next time he logs in with his new password, he will be identified as "active"

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