Why can’t I (admin) mark an expense as reimbursed?
Why can’t I (admin) mark an expense as reimbursed?
You may not be able to mark an expense as reimbursed if the two-step approval process is enabled for expenses.
In this case, your expense has probably only passed the first approval step, while the second one is still pending. Until both steps are completed, the system will not allow you to mark the expense as reimbursed.
To fix this, you should check your approval flow settings and verify the current approval status of the request.