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Launch your first campaign

Learn how to launch a review campaign from a workflow, add participants, and confidently begin your first reviews.

A review campaign lets you run reviews for specific employees using a workflow you’ve created. This article walks you through launching your first campaign, from selecting a workflow to starting the reviews.

Once you launch a campaign, participants will get notifications to complete their tasks. You can track progress, send reminders, and keep reviews moving from one step to the next.

Still using our previous review system? Check out our legacy review guides for help with 1-on-1 and 360 reviews.


Before you launch

Make sure you have:

  • A review workflow: Ensure you have created a workflow with your chosen steps and questionnaires. If you need help building one, you can check out this guide.

  • A list of employees you’d like to include: You can add them individually, by department, or by location.

Tip: We recommend testing your first campaign with 3–5 employees. This gives you a chance to make adjustments before launching company-wide.



Start a campaign from a workflow

The easiest way to launch a campaign is to use a workflow you’ve already created.

1. Go to New Reviews > Workflows.


2. Find the workflow you want to use. You can search by name or filter by the steps included (such as feedback, meeting, or signature).

3. Click Use as campaign draft from the workflow’s three-dot menu. This will open the campaign builder with all your workflow settings already filled in. You can make any changes you want before launching the campaign.



Set up your campaign settings

The campaign builder pulls everything from your workflow, but you can customize these details for this specific run.

Name your campaign

Give your campaign a clear, identifiable name. This is visible to HR and review supervisors, but not to employees.

Good names include the review type and timeframe so you can easily distinguish between multiple campaigns. For example:

  • “Annual Performance Reviews 2025”

  • “Q4 Manager Check-in”

  • “New Hire 90-Day Reviews — December 2025”

Add a description (optional)

Include notes about this specific campaign to help other administrators understand its purpose. For example: “Annual reviews for the engineering department. Launched Dec 1, reviews due by Dec 31. Using 360 feedback with manager + 3 peers.”



Select reviewees

Choose which employees will be reviewed in this campaign.

Add reviewees individually

Click Add reviewee and search for employees by name. This works well for small campaigns with fewer than 20 people, specific manual groups, or pilot testing.

Add reviewees by criteria

Use filters to add multiple people at once based on organizational groups, such as department-specific reviews or location-based cycles.



Review and adjust workflow settings

The campaign inherits all settings from your workflow, but you can change anything before launching.

Check enabled steps

Confirm that the feedback, meeting (with optional preparation), and signature steps match what you want. You can enable, disable, or rename steps here.

Verify questionnaires

Make sure the right questionnaires are assigned to your feedback and meeting steps.

Review participants by role

Double-check who will act as feedback givers, preparation participants, note-takers, meeting attendees, and signature participants.

Confirm visibility settings

Review what each participant can see at each step to manage privacy and transparency.

Check review supervisors and viewers

Verify who can manage the campaign (supervisors) and who has read-only access to all reviews (viewers).



Pre-launch checklist

Before you click launch, verify these critical items:

✓ Reviewees are correct: The right employees are included, and no one is missing.

✓ Participants are assigned: Each step has participants selected.

✓ Questionnaires are assigned: Each step that needs a questionnaire has one selected.

✓ Visibility is set correctly: You’ve confirmed who can see what at each step.

✓ Review period is accurate: The date range for which employees are being evaluated is correct.

✓ Communication is ready: You know how you’ll explain the process to your team.



Launch the campaign

Once everything is configured, click Generate reviews.

This will generate the reviews immediately. You can then launch the campaign or adjust settings if needed.

Tip: You can’t undo launching, but you can manage everything after launch. You can add participants, remove reviewees, send reminders, and move reviews through steps.



Go back to draft mode

If you generated reviews and realize something isn’t right, such as wrong participants, missing managers, or incorrect workflow configurations, you can go back to draft mode instead of fixing everything manually.


1. On the campaign page (before officially starting the campaign), click the option to go back to draft.

2. Make the changes you need to the workflow settings.

3. Regenerate the reviews.

Important: When you go back to draft and regenerate reviews, all changes you made after the initial generation are lost. This includes any manual adjustments to individual reviews. You’re starting the generation over with the updated workflow settings.

Use draft mode if the underlying workflow settings are wrong or if most reviews share the same problem. If only a few reviews need changes, it’s faster to fix them manually on the active campaign page.


What happens after launch

Here’s what you and your participants will experience once the campaign is live.

For review supervisors (you)

You will see all reviews listed on the campaign page, showing their current step and completion status.

Green bubbles will appear next to participants who have completed their part, and you will have options to send reminders, add participants, or move reviews to the next step.

For participants

Participants receive notifications when it’s their turn:

  • Feedback givers get notified to complete their feedback questionnaire.

  • Participants get notified when preparation opens.

  • Note-takers get notified when it’s time to write the meeting summary.

  • Signature participants get notified when the review is ready to sign.

Review lifecycle

Reviews move through each step in a specific order:

  • Feedback (if enabled): Participants complete their assigned questionnaires.

  • Meeting preparation (if enabled): Participants draft their responses.

  • Meeting summary: The designated note-taker writes the final summary.

  • Signature (if enabled): Participants sign the review to acknowledge it is complete.

You control exactly when to move a review from one step to the next.



Manage your campaign after launch

Once your campaign is active, several management actions are available from the three-dot menu on the campaign page.

  • Edit campaign title and descriptions: Select Edit description to change names, campaign descriptions, or step titles. These changes apply to all reviews in the campaign, including completed ones.

Important: Be careful when making changes. If you significantly change the meanings of step titles or descriptions, it may confuse participants who have already completed their reviews.

  • View campaign workflow: Select View campaign workflow to see a read-only version of the settings used for this campaign.

  • Add reviewees: Select Add reviewees to add new employees to the campaign.


Create a campaign from scratch

You can also create campaigns without using a workflow.

This is useful for one-off reviews that don’t fit your existing workflows or when experimenting with a different workflow.

1. Go to New reviews > Campaigns.


2. Click New campaign.


3. Configure all settings manually (steps, participants, questionnaires, and visibility).


4. Add reviewees and launch.

Tip: If you find yourself building the same campaign from scratch multiple times, create a workflow for future use.



Test before a full rollout

Running a small pilot helps you safely test your first campaign and catch potential issues before launching company-wide.

Create a pilot campaign

  • Use your workflow to create a test campaign.

  • Add only 3–5 volunteer employees as reviewees. Keeping it small ensures any setup issues won’t impact a large group.

  • Launch the campaign and run through the entire process from start to finish.

What to test

Have your pilot group complete every step:

  • Give feedback

  • Prepare for meetings (if enabled)

  • Conduct meetings and write summaries

  • Sign completed reviews

Gather feedback

Once the pilot campaign is complete, ask your volunteer group:

  • Was anything confusing?

  • Were the instructions clear?

  • Did the questions in the template make sense?

  • Was the timeline reasonable?

  • Would you change anything?

Iterate

Based on pilot feedback:

  • Edit your workflow to fix issues

  • Update step descriptions for clarity

  • Adjust questionnaires if questions were confusing

  • Revise your timeline if it was too rushed or too slow

Launch full campaign

Once your pilot succeeds and you’ve incorporated your team’s feedback, you can launch your full campaign with confidence.



Manage multiple campaigns

You can run multiple campaigns simultaneously. Use these best practices keep them organized:

Name campaigns clearly

Use descriptive names so you can easily identify different cycles later. Great names typically include the review type (annual, quarterly, 90-day), the target department, and the specific timeframe (Q4 2025, December 2025).

Good examples:

  • “Engineering Annual Reviews — 2025”

  • “Sales Quarterly Check-ins — Q4 2025”

  • “New Hire 90-Day Reviews — December 2025”

Track campaigns separately

Each campaign operates entirely independently. This means they can have completely different participants, separate timelines, and unique review supervisors.

Use the campaign list to switch between them and monitor each one’s progress.

Stagger launch dates

If you need to run performance reviews for a large organization, consider staggering your launches over a few weeks. For example:

  • Week 1: Engineering

  • Week 2: Sales and Marketing

  • Week 3: Operations and Support

Staggering your campaigns prevents overwhelming your HR team and ensures you can give each one the attention it needs.



Example scenarios

Here’s how different organizations launch campaigns:

Tech company annual reviews

Setup:
Uses “Annual Performance Review” workflow. Adds all employees (150 people). Sets review period to “January 1, 2025 - December 31, 2025.”

Launch approach:
Tests first with the HR team (5 people) in early November. After a successful pilot, launches full campaign on December 1st. Gives employees 3 weeks to complete all steps before the end of the year.

Why it works:
Pilot catches any issues. An early December launch gives time to complete before the holidays.

Retail company quarterly check-ins

Setup:
Uses “Quarterly Check-in” workflow. Creates campaigns by department, launching one department per week. Reviews cover “October 1 - December 31, 2025.”

Launch approach:
Week 1: Store managers (30 people). Week 2: Sales team (50 people). Week 3: Corporate staff (40 people). Each group has one week to complete their check-ins.

Why it works:
Staggered launches prevent overwhelming the system. HR can focus on one group at a time and address questions as they arise.

Nonprofit new hire reviews

Setup:
Uses “90-Day New Hire Review” workflow. Adds employees individually as they reach their 90-day mark. Review period is “First 90 days.”

Launch approach:
Creates small campaigns throughout the year, each with 1-3 employees who joined around the same time. Launches the campaign on day 90 of employment. Gives one week for completion.

Why it works:
Continuous rolling campaigns. Each new hire gets reviewed at the right milestone without waiting for a company-wide review cycle.

Startup manager feedback

Setup:
Uses “Manager 360 Feedback” workflow. Adds only managers as reviewees (12 people). Review period is “Last 6 months.”

Launch approach:
No pilot needed (small group, they volunteered). Launches the campaign. Gives 2 weeks for direct reports to submit feedback, then 1 week for managers to review and acknowledge.

Why it works:
Small, engaged group. Managers volunteered, so they’re motivated to complete it. Focused feedback collection without meetings or complex steps.



Frequently asked questions

Can I edit the campaign after launching?

Yes. You can edit campaign titles and descriptions, add reviewees, manage participants within reviews, and manage review viewers and supervisors. Click the three-dot menu on the campaign page to see available actions. You can also view the campaign workflow settings in read-only mode to check your configuration.

What happens if I made a mistake in the workflow?

If you haven’t started the campaign yet, you can go back to draft mode, adjust the workflow settings, and regenerate reviews. Keep in mind that regenerating reviews will lose any manual changes you made to individual reviews after the first generation. If the campaign is already active, you’ll need to make adjustments manually within individual reviews.

Can I launch the same workflow multiple times?

Yes. Workflow are reusable. You can launch unlimited campaigns from the same workflow, each with different reviewees and customized settings.

Do I need to notify employees before launching?

The system sends notifications when participants need to take action, but it’s good practice to give advance warning. Send a message explaining what’s coming, what’s expected, and when they’ll receive their notifications.

Can I pause a campaign after launching?

Not directly. You can stop sending reminders and delay moving to the next step, which effectively pauses progress. Participants who’ve already been notified can still complete their parts.

What if someone is on leave during the campaign?

You can remove them from the campaign before or after launching. Alternatively, you can delay moving their review to the next step until they return.

Can I delete a campaign after launching?

Yes, but this permanently deletes all review data for that campaign. Only delete test campaigns or campaigns launched by mistake.

How many campaigns can I run at once?

There’s no hard limit. Run as many as you need, but consider your team’s capacity to manage them and participants’ bandwidth to complete reviews.



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