Skills Insights gives you two views to analyze competencies across your organization. Gap Analysis shows where employees stand compared to expected skill levels, while Proficiency Distribution reveals how skills are spread throughout your team. Both views help you make informed decisions about training, hiring, and team development.

Skills Insights provides two complementary ways to analyze your team's capabilities.

Gap Analysis compares current skill levels against the expectations set in your skill mappings. This view answers the question: “Are our people where they need to be?”

You'll see:

Proficiency Distribution shows the spread of skill levels across your organization without considering expectations. This view answers: “What does our skill landscape actually look like?”

You'll see:

Gap Analysis helps you identify where employees need support and where they're excelling.

The main view displays all skills grouped by area of expertise. For each skill, you'll see:

The color scheme indicates the importance of the gap:

Click on any skill to open a detailed drawer showing three categories of employees:

Click any category to view the list of employees and their specific proficiency gaps.

​Example: for “Python Programming”:

Proficiency Distribution shows how skill levels are spread across your organization.

Skills are grouped by area of expertise. For each skill, you'll see:

The heat map uses shading, not distinct colors, to show employee concentration at each proficiency level:

This helps you quickly spot:

Example: for “Customer Communication”:

This shows most of your team sits at the beginner or intermediate level, with very few employees at expert. That combination is both a bottleneck and a coverage gap.

Click on any skill to view:

Click a specific proficiency level to see which employees are at that level.

Both views use the same filters, so you only need to learn them once.

Scenario: you're planning Q1 training budget and need to prioritize investments.

Using Gap Analysis:

Result: you discover 15 engineers are 2+ levels below expected in “System Architecture.” This becomes your top training priority.

Scenario: you're hiring and need to know where your team has coverage gaps.

Using Proficiency Distribution:

Result: you see only 5% of engineers are at the expert level in “Database Optimization.” Your next hire should be a senior database specialist.

Scenario: your senior designer is leaving. You need to know if anyone can step up.

Using Gap Analysis:

Result: you identify two mid-level designers who are already performing above their expected level, making them strong candidates for promotion.

Scenario: you want to understand your customer success team's overall skill readiness.

Using both views:

Result: you discover the team meets expectations overall, but 80% of the team is clustered at the intermediate level. You need to develop more advanced practitioners.