We're introducing a review system that gives you complete control over your review process. Instead of choosing between one-on-one or 360 reviews, you build custom review templates that match exactly how your team works.
This article explains what Reviews offers and how it's different from classic reviews.
💡 Looking for classic reviews? Reviews is now the default review system. If you specifically need one-on-one, 360, or private reviews from the previous system, see the classic reviews guides.
What's new in this review system
Reviews replaces the distinction between one-on-one and 360 reviews with a flexible approach. You build review templates from modular steps, choosing only what you need.
Here's what that means in practice: instead of being limited to predefined review types, you can create a 90-day new hire check-in, an annual performance review with 360 feedback, or a manager feedback session, all using the same system.
The key difference is customization. You control the templates steps, who participates at each stage, and what each step's participants can see.
Core capabilities
Reviews includes these main components:
Review templates let you save your review templates and reuse them. Create a templates once for your annual review process, then launch it again next year without rebuilding everything.
Modular steps give you three building blocks to create your templates:
Feedback step: collect responses from multiple people using questionnaires
Review meeting step: hold a discussion and write a summary, with optional preparation beforehand
Signature step: have participants review and acknowledge the completed review
You can use all three steps, or just the ones you need. For example, a simple check-in might only use the meeting step, while a comprehensive annual review uses all three.
Flexible participation lets you decide who's involved at each step. Add the employee's manager, their peers, direct reports, or specific people from other departments. You can even include different people at different stages of the same review.
Visibility controls, set per step mean you choose what everyone in that step can see. For example, feedback givers never see each other's responses, to prevent bias. For the meeting step, you decide whether participants see the feedback, the preparation notes, both, or neither. The setting applies to everyone in that step; it isn't configured person by person.
What's available now
Reviews already covers what you need to run most review templates:
Create and manage review templates
Launch review campaigns
Configure feedback, meeting (with preparation), and signature steps
Set participants and visibility for each step
Use any questionnaire, including skill assessment questions
Reopen reviews and go back to previous steps
Campaign reports for analyzing responses across a campaign
Excel export of campaign data
📌 Note: Features added later work with reviews you create now. You won't need to rebuild campaigns to access new capabilities.
We're still building goals and training questions, a nominations templates, and a few other pieces. See When to use Reviews (and when to use classic) for the full picture of what's coming and what to use in the meantime.
How both systems work together
Classic reviews and Reviews coexist. You can run some review cycles with one system and some with the other, and they don't interfere with each other.
Your historical review data from classic reviews stays accessible. When classic reviews are eventually sunset, you'll still be able to view past reviews in read-only mode.
What's next for you
Ready to get started? Here's what to do:
Learn the templates. Read Understanding Review Steps and Templates to see how the three steps work together.
Understand progress tracking. See Understanding Review Status and Progress to learn how to monitor your campaigns.
Check what's coming. Read When to use Reviews (and when to use classic) to see what's available today and what to use classic reviews for in the meantime.
Create your first template. Follow Creating and Managing Review Templates to build a reusable template.
Launch a pilot. Use Launching Your First Campaign to test with a small group.
Examples
Here's how different teams use Reviews:
Tech startup running quarterly check-ins: they created a template with just the meeting step, no formal feedback collection. The employee and manager each prepare notes beforehand, then meet to discuss and write a brief summary. Takes 30 minutes per review.
Healthcare company with compliance requirements: they use all three steps for annual reviews. Feedback from peers and the manager, a preparation phase where everyone reviews the feedback privately, a structured meeting with notes, and signatures from both the employee and manager to acknowledge the review happened.
Retail company piloting manager development: they built a template specifically for new managers at the three-month mark. Direct reports give feedback, the new manager prepares a self-reflection, then they meet with their own manager to discuss the feedback and create a development plan. Just those three steps, tailored to their needs.
Frequently asked questions
Can I switch between Reviews and classic reviews?
Can I switch between Reviews and classic reviews?
Yes, both systems work independently. You can use classic reviews for some cycles and Reviews for others. They don't interfere with each other.
Will I lose access to my old reviews?
Will I lose access to my old reviews?
No. When classic reviews are eventually sunset, all historical review data will remain accessible in read-only mode. You'll still be able to view past reviews and reports.
What happens to campaigns I create now when new features launch?
What happens to campaigns I create now when new features launch?
New features will work with existing campaigns. For example, when goals questions launch, you'll be able to add them to templates you're already using.
Do I need to train my entire team on Reviews?
Do I need to train my entire team on Reviews?
Start with your HR admins learning the system, then bring in managers and employees when you're ready to roll it out broadly. Most participants only need to receive a task email and complete their step; the interface is intuitive for them.

