New reviews is our default review system and the direction we're building toward. It gives you flexibility classic reviews never offered: build any template shape, choose exactly who participates at each step, and get better reporting on the results.
This article walks through why to use new reviews, what's still on the way, and when classic reviews are the better fit for now.
💡 Looking for classic reviews? This article explains when new reviews is the right fit and when to fall back to classic. For help using classic one-on-one, 360, or private reviews, see the classic reviews guides.
Why new reviews
Any template shape. Classic reviews forced a choice between one-on-one and 360. New reviews drops that split. Build a template from three modular steps (feedback, meeting, signature) in whatever combination fits how your team works.
Exact participant control, per step. Decide exactly who's involved at each step, by role or by specific person, and what everyone in that step can see. No more one-size-fits-all participation rules.
Reusable templates. Build a template once, save it, and launch it again for your next cycle. The template picker library includes ready-made templates across common use cases, so you're not starting from a blank canvas.
Better reporting. Campaign reports give you in-product analysis with filtering and drill-down by question, plus Excel export for anything you want to work with outside the product.
A clearer experience for participants. Step names and descriptions can match your own company's language, and participants get a clear picture of what they're participating in and what's expected of them.
Migration is easier than a blank canvas. The template picker includes templates that mirror classic review types, one-on-one, 360, and private, so migrating from classic gives you a familiar starting point rather than a rebuild from scratch. See Creating and Managing Review Templates to browse the library. Some classic use cases already have a ready-made new-reviews equivalent; check the table below before assuming you need to stay on classic.
What's coming, and what to use in the meantime
We're not at full feature parity with classic reviews yet. Here's what's still on the way, what to use today, and how to work around the gap where possible.
Goals and training questions
Use classic reviews (one-on-one) for review cycles that need these. If you don't rely specifically on the goals or training modules, you can still capture training needs and goals with an open text question in new reviews.
Nominations and anonymous feedback
Use classic reviews (360) if you need employees to nominate their own feedback givers, or if feedback needs to be anonymous. Anonymity isn't supported in new reviews yet. For nominations specifically, there's a workaround in new reviews: set the employee's manager as the review supervisor. The employee tells the manager who to nominate, and the manager adds them as a participant.
Reminders
New reviews sends an email each time someone is assigned a new task within a review, so participants always get a heads-up when it's their turn. What new reviews doesn't do yet is send a follow-up nudge if that task sits undone. Classic reviews covers that gap: you can manually trigger a reminder filtered by progression, for example sending one to everyone who hasn't signed yet, rather than emailing your whole participant list. Use classic if you need that kind of targeted, on-demand follow-up today. In the meantime, you can nudge people through your own channels using the campaign dashboard to see who's still pending. You'll lose the “remind only the people still stuck at this step” targeting that classic gives you, but you'll know where things stand.
PDF exports
PDF export is coming, and it'll work retroactively: reviews you run in new reviews now will be exportable once it ships. If you need a PDF today, use classic reviews.
Custom fields to define participants
Not yet supported. The only workaround today is to set participants manually for each review.
Reviews outside a campaign, and manager-created reviews
Use classic reviews if you need to launch a review outside of a campaign, or if managers (not just HR) need to create reviews directly.
Campaign bulk actions
Use classic reviews for exporting several campaigns at once as Excel or PDF, or for cross-campaign statistics.
📌 Note: We're working on these next, not on a fixed date. We'd rather tell you the direction honestly than promise a quarter and miss it.
The one case to hold off on
If your annual review depends specifically on goals or training questions, wait one more cycle before moving that review to new reviews. Use classic for that cycle, and revisit once goals and training questions ship.
Everything else, new hire check-ins, manager feedback, 360-style development reviews, quarterly pulses, is ready to build in new reviews today.
Examples
Company running December annual reviews built around goal-setting: their annual cycle is tightly tied to the goals module, so they're running this cycle on classic reviews and plan to move to new reviews once goals questions ship.
Company running quarterly manager check-ins: no goals or training dependency, so they moved to new reviews immediately. They used a template from the picker library that started close to their old classic setup and adjusted it from there.
Company that relies on anonymous 360 feedback: they're staying on classic reviews for that specific review type until anonymity ships in new reviews, while using new reviews for their non-anonymous manager feedback cycles.
Frequently asked questions
Should I move all my reviews to new reviews right away?
Should I move all my reviews to new reviews right away?
Not necessarily. Move the review types that don't depend on the gaps above now, and keep the rest on classic until the features you need ship.
Will switching later cost me my classic review history?
Will switching later cost me my classic review history?
No. Classic review data stays accessible even after you've fully moved to new reviews.
How do I know when a coming-soon feature ships?
How do I know when a coming-soon feature ships?
We'll update this article and announce new features as they launch.
Related articles
Introduction to new reviews
