HR teams handle countless employee questions every day. The HR Assistant provides your employees with instant answers drawn directly from your company documents.
📌 Note: The HR Assistant feature is currently in beta.
Set up your HR Assistant
1. Go to Settings > Tellent Intelligence and click Set up now on the HR Assistant card.
You will begin the Getting started process. Click Continue to move to the main setup page.
Connect your knowledge sources
To add a knowledge source, click + Add knowledge source under Connect knowledge sources. You can connect to Notion or upload files manually.
📌 Note: You can turn on the HR Assistant without connecting it to a knowledge source. This allows employees only to submit requests through the chat feature.
After selecting an option, you’ll be reminded that shared documents may be accessed by employees and the HR Assistant, and Tellent isn’t responsible for the HR Assistant’s answers based on your documents. Click Accept and continue to proceed.
Customize and publish
You can now:
Add more knowledge sources.
Enable employees to use the Tickets feature via the HR Assistant. Click Manage forms to start creating forms for your employees to complete.
Customize the welcome message and add example prompts for your employees.
See a preview of the final HR Assistant experience.
Once you’re finished, click Save to keep your changes private or Publish changes to make them live.
📌 Note: The HR Assistant uses AI to provide answers based on your documents, so it may make mistakes. Always verify important information.