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Managing your skills library

Build and manage your skills library: add skills manually or with AI, organize them into areas, and set proficiency scales.

The skills library is the central place where you manage the skills (also called competencies) you want to track and evaluate across your organization.

Note: Only admins can manage the skills library. Import and Generate are rolling out progressively. If you don’t see them on the Skills page, your workspace isn’t enabled yet — contact support.


Before You Begin

Understanding the Skills Library Structure

Your skills library consists of three main components:

  1. Skills: Individual competencies to be evaluated

  2. Areas of Expertise: Categories for organizing related skills

  3. Proficiency scales: Levels that describe a person’s ability in a skill

Tip: Already using skills?

You don’t need to create new skills to use skill mappings. Your existing skills library works with both:

  • Classic 1:1 review assignments

  • New skill mappings

Simply continue using your existing skills and apply them to mappings as needed.

Want to get started fast?

If you already have a skills framework in a file (a document that lists your skills and positions), you can import your skills and positions together instead of creating skills one by one. AI suggests how the skills connect to the positions, and you review the suggestions before anything is saved. If you don’t have a framework yet, you can first generate a skills framework with AI.

Note: Use file-based import if you already have a skills framework in a file. Use the Import option on the skills library page if you want to add skills from text you paste.


Add skills to your library

The skills library page gives you three ways to add skills. You review everything before it’s saved:

  • Create — add a skill manually, one at a time.

  • Import — paste text (a job description, role summary, or a list of skills), and AI suggests skills. You review the suggestions before they are saved.

  • Generate — turn a job description into a structured skills document you can review before adding.

Where to find them

  • If your skills library is empty, you’ll see three buttons at the top of the page: Import, Generate, and Create.

  • If you already have skills configured, click New skill to open a dropdown with Create, Import, and Generate.

Create — manual entry

Step 1: Access the Skills Library

Go to Development > Skills.

Click New skill, then select Create. If your library is empty, click Create at the top of the page.

Step 2: Define Basic Skill Information

Fill in the core skill details:

Required Field: Skill Name

  • Use clear, specific names

  • Good examples: "Python Programming", "Project Management", "Customer Communication"

  • Avoid: "Technical Skills", "Soft Skills", "General Knowledge"

Optional Field: Description

Add context to help evaluators understand the skill:

Example Description for "Data Analysis": "Ability to collect, process, and interpret complex data sets to drive business decisions. Includes statistical analysis, data visualization, and presenting insights to stakeholders."

Step 3: Assign Area of Expertise

Connect the skill to a category for better organization:

Click the "Area of Expertise" dropdown

Select an existing area, or type a name to create a new one.

Step 4: Create Proficiency Scale

A proficiency scale defines the levels of ability for a skill. Choose how many levels you need, name each level, and describe what a person can do at that level. Clear descriptions help evaluators rate people in the same way:

Click "Add Proficiency"

Name each level (2–10 levels possible)

Add descriptions for each level

Drag the levels to change their order, if needed.

Standard 4-Level Scale Example

Level

Name

Description

1

Beginner

Basic understanding, requires supervision

2

Intermediate

Can work independently on routine tasks

3

Advanced

Handles complex situations, mentors others

4

Expert

Recognized authority, drives innovation

Step 5: Configure 1-1 Review assignment Settings

Note: This section is for the classic 1:1 review system, which is a legacy feature.

If you need this skill in classic 1:1 reviews:

Turn on the Assess skill in legacy 1:1 reviews. Under Assign skill to, choose All employees or Specific employees.

If you choose Specific employees, select one or more groups and add filters if needed.

This setting applies to classic 1:1 reviews only. To assign skills for the new review system and profiles, use positions or skill mappings. See Assigning Skills to Employees

Step 6: Save the Skill

Click Create skill to add it to your library.

Import and Generate — add skills with AI

Import uses AI to suggest skills from text you paste. Generate uses AI to turn a job description into a structured skills document. For both, you review the result before anything is added to your library.

For a step-by-step guide to importing skills from a file, see Import skills from any file with AI.


Create and manage areas of expertise

Areas of expertise are categories that group related skills, making your library easier to navigate and report on.

Creating Areas of Expertise

On the Skills page, click the Areas of expertise tab.

Click "New Area of expertise"

Enter area name

Click "Create area of expertise"

Recommended Area Structure

Functional Areas:

  • Technical Skills

  • Leadership & Management

  • Communication

  • Business Acumen

  • Industry Knowledge

Department-Specific:

  • Engineering

  • Sales & Marketing

  • Finance & Operations

  • Human Resources

  • Customer Success

Managing Existing Areas

For each area, you can:

  • View skill count

  • Edit area name

  • Archive unused areas (cannot be deleted)


Best Practices for Proficiency Scales

Consistency Across Similar Skills

Use the same scale structure for related skills:

  • All technical skills: 5-level scale

  • All soft skills: 4-level scale

  • All leadership skills: 3-level scale

Clear Behavioral Indicators

Write descriptions that show what a person does and that you can check:

Poor: “Good at Python”

Better: “Writes clean, efficient Python code following PEP 8 standards”

Avoid Overlap Between Levels

Each level should be distinct:

Overlapping:

  • Intermediate: “Can handle most tasks”

  • Advanced: “Can handle difficult tasks”

Clear distinction:

  • Intermediate: “Handles routine tasks independently”

  • Advanced: “Solves complex problems and mentors others”

Consider your organization's maturity

For small companies (3-level scale):

  • Developing

  • Proficient

  • Expert

For enterprises (5-7 levels):

  • More detailed steps between levels

  • Detailed competency frameworks

  • Specific certification levels

Include "Not Required" Option

When you set up proficiency scales, remember that skill mappings allow Not required, so you don’t need an N/A (not applicable) level.


Maintain your skills library

Searching and Filtering

Use the search function to quickly find skills:

  • Search by skill name

  • Filter by area of expertise

  • View archived skills

Editing Existing Skills

Find the skill in your library.

Click Edit.

Modify the name, description, or proficiency scale.

Click Save changes.

Important: Changing proficiency scales affects all existing evaluations. Consider creating a new skill version instead.

Archiving Skills

Important: Skills cannot be deleted, only archived.

To archive a skill:

Select the skill

Click Archive.

Confirm the action

Why archive instead of delete?

  • Preserves historical evaluation data

  • Maintains audit trail

  • Allows reactivation if needed

  • Helps avoid data inconsistencies

Reactivating Archived Skills

In filter select Status "Archived"

Find the archived skill

Click … and "Unarchive"

To learn how to assign skills through positions, skill mappings, or classic 1:1 reviews, see Assigning skills to employees.


Frequently asked questions

Can I use my existing skills in skill mappings?

Yes. You can reuse the same skills in classic 1:1 review assignments and skill mappings, so you don’t need to create them again. The two ways of assigning skills are separate. Classic 1:1 review assignments apply to classic 1:1 reviews, and skill mappings apply to employee profiles and the new review system.

Can I delete a skill?

No. Skills can’t be deleted. Archive a skill to keep its past evaluation data. You can reactivate it later if needed.

What happens if I change a proficiency scale?

Changing a proficiency scale affects existing evaluations. You can create a new skill instead of editing the scale.

Why doesn’t a skill appear in a skill mapping?

Check that the skill isn’t archived and that it has a complete proficiency scale.

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