Custom Surveys is a rebuild of Surveys in Tellent HR Grow, moved onto our current platform so we can keep improving it and give you a much better results experience. It’s not a copy of the legacy version with extras — some things are new, some work differently, and a few legacy features are gone, usually with a simpler way to do the same job.

Note: If you already use Surveys, both versions stay available under Engagement in Tellent HR Grow: your existing surveys are marked Legacy, and Custom Surveys are marked New. Your legacy surveys keep working. Move across whenever you’re ready.

For step-by-step instructions, see Create and launch a Custom Survey and Review and manage Custom Survey results.

What’s new

These features didn’t exist in legacy Surveys.

Schedule a launch. Set a start date and time, and the survey launches by itself.
No login needed. Employees answer straight from the personal link in their invitation email.
Share link. Copy a link and post it anywhere — Slack, a newsletter, your intranet. Invited people log in and answer from there.
eNPS question. Get a real eNPS score with a breakdown of promoters, passives, and detractors.
Anonymity threshold. Anonymous results stay hidden until at least 5 people have answered.
Target a manager’s team. Pick a manager under Subordinates of to include everyone who reports to them, alongside Users, Groups, or All employees. Your picks add up — someone outside a selected group is still included if you add them individually.
Duplicate and Archive. Duplicate a survey to make a copy with the same questions, audience, and settings. Archive moves a survey to the bottom of your list.
Live preview. See the survey as employees will see it while you build it.
A much richer results view. A Summary tab with a card per question (averages, distributions, percentage bars, eNPS split), a Details drawer per question, a Responses tab with one row per respondent, comments visible in the app, and filters by manager, group, or custom field.

What works differently

Area	Legacy Surveys	Custom Surveys
Building a survey	5-step wizard	One builder page, questions written inline
Question types	Included a multi-item rating grid and an “Other” write-in option	Text, Single choice, Multiple choice, Scale, and eNPS. No rating grid, no “Other” write-in
Anonymity	On by default	Off by default — select Anonymous survey per survey. Results stay hidden until at least 5 people have responded
Employee form	Could be saved partway	One page, one Submit button. Answers can’t be saved partway
Editing after launch	—	Only the name and the introduction can be edited. Questions, anonymity, audience, and invitation are locked
Excel export	Sent by email. Included group, department, and job columns	Downloads in the app. One row per response, comments included. No group, department, or job columns — use filters in the app instead
Adding people after launch	One person at a time	People, groups, and managers’ teams in one go. Only newly added people get an invitation
Ending a survey	—	Closing ends the survey: no more answers, results stay. Archive only moves it to the bottom of the list with an Archived status — an archived survey still accepts answers until you close it

Important: Archiving doesn’t stop a survey. To stop collecting answers, close the survey first, then archive it if you want it out of your list.

What’s not in Custom Surveys, and what to use instead

Legacy feature	In Custom Surveys	What to do instead
Templates and preset forms	Not available. Legacy surveys don’t carry over	Build the survey once, then Duplicate it to run it again. The copy keeps the questions, audience, and settings
Reminder emails	Not available	Post the share link in Slack, a newsletter, or anywhere else, and invited people answer from there
Due date	Not available — on purpose	Close the survey when you’ve collected enough answers. The survey stays open until then
AI summary	Not available at the moment	Export the responses to Excel and review the open answers there
Deleting a survey	Not available	Archive it to take it off the list. Its results are kept
Removing people after launch	Not available	Check the audience carefully before you launch
List of who has or hasn’t answered	Not available	Watch the answered count on the results page
In-app list of surveys awaiting an employee’s answer	Not available	Employees open a survey from the invitation email or the share link
Optional questions and “Do not wish to answer”	Questions are required by default. Multiple-choice questions are the only exception: set At least to 0 to make one optional. Any question can also carry an optional comment field (Participants explanation)	Keep surveys short and only ask what you need
Search and bulk actions in the survey list, bulk export, printing the report	Not available	Export each survey to Excel separately
Sharing results with named viewers	Not available	Export to Excel and share the file

Frequently asked questions

Do I have to switch now?

No. Both versions stay available, and your legacy surveys keep working. Switch when you’re ready.

Can I move my legacy surveys into Custom Surveys?

No. Legacy surveys don’t carry over. Rebuild the survey once as a Custom Survey, then duplicate that copy each time you want to run it.

Will my legacy results disappear?

No. Your legacy surveys and their results stay where they are, marked Legacy.

Why is anonymity off by default now?

So you make a deliberate choice for each survey. Turn it on when the topic is sensitive, and remember you can’t change it after launch.

Create and launch a Custom Survey

Review and manage Custom Survey results

Create an engagement survey (legacy Surveys)

Set up Pulse surveys

Switch from legacy Surveys to Custom Surveys